In simple terms, Voice Commerce is "eCommerce cum voice assistants". The use of voice assistants can be seen along the entire eCommerce value chain: From marketing to product consultation and ordering by voice command.
Author
Sebastian Zang
Sebastian Zang has cultivated a distinguished career in the IT industry, leading a wide range of software initiatives with a strong emphasis on automation and corporate growth. In his current role as Vice President Partners & Alliances at Beta Systems Software AG, he draws on his extensive expertise to spearhead global technological innovation. A graduate of Universität Passau, Sebastian brings a wealth of international experience, having worked across diverse markets and industries. In addition to his technical acumen, he is widely recognized for his thought leadership in areas such as automation, artificial intelligence, and business strategy.
